Quick answers to common questions. Still stuck? Contact us.
Domain registration is instant in most cases — your domain becomes active within a few minutes of successful payment, though DNS propagation to make your website/email fully live can take up to 24-48 hours.
Yes. Get the EPP/Authorization code from your current registrar, unlock the domain there, and start the transfer from our Domain Transfer page. Transfers typically complete in 5-7 days.
You'll receive reminder emails/SMS before expiry. If it does expire, most extensions have a grace period where you can still renew (sometimes with a small late fee) before the domain becomes available to others.
You can point a domain to one primary website, but you can create subdomains (like shop.yourdomain.com or blog.yourdomain.com) to run separate sections or sites under the same domain.
It depends on your plan — many of our domain registrations include free WHOIS privacy protection. Check your product details or ask our support team to confirm and enable it if not already active.
Your cPanel login URL and credentials are emailed to you when your hosting order is activated, and are also available anytime from your Customer Dashboard under Order Details.
Yes, you can upgrade to a higher hosting plan anytime as your website's traffic or storage needs grow, without losing your existing website data. Contact support to arrange the upgrade.
Yes, all our hosting plans include a free SSL certificate that activates automatically once your domain is correctly pointed to our servers, usually within a few hours.
This depends on your specific hosting plan — some support a single website (addon domains extra), while higher-tier plans support multiple websites. Check your plan details or ask support for your specific limits.
First check if your domain or hosting has expired (the most common cause). If both are active, check for a recent error via cPanel's Error Log, or contact our Support Tickets/Live Chat for immediate help.
Cost depends on features, complexity, and whether it's Android-only, iOS-only, or both. Share your requirements with us via Get a Quote and we'll provide a detailed cost breakdown.
Most business apps take 3-8 weeks depending on complexity — simple apps can be faster, while apps with custom features, payment integration, or complex logic take longer.
Not necessarily — we typically use Flutter to build one codebase that runs natively on both platforms, saving cost and time compared to building two completely separate native apps.
You do. Once the project is completed and paid for, all source code and app store listings are handed over to you or kept under accounts you control.
Yes, we offer maintenance plans covering bug fixes, OS-compatibility updates, and minor feature additions after your app goes live. Ask your account manager about ongoing support options.
A standard business website typically takes 1-3 weeks depending on the number of pages and content readiness. Ecommerce or custom-featured sites can take longer — we'll give you a timeline after understanding your requirements.
Yes, every website we build is fully responsive, meaning it automatically adjusts to look great on phones, tablets, and desktops.
Yes, if built on WordPress or a similar CMS, you can edit text, images, and basic content yourself after a short training session we provide. For more complex changes, our team is always available to help.
Yes, we offer Annual Maintenance plans covering software updates, security monitoring, backups, and minor content changes so your website stays secure and up to date.
This varies by package — typically includes design, a set number of pages, contact form setup, basic SEO setup, and mobile responsiveness. Check our Pricing page or ask for a detailed breakdown for your specific needs.
SEO is a long-term strategy — most websites start seeing meaningful ranking improvements within 3-6 months, with continued growth over time as more content and backlinks build authority.
SEO brings free, ongoing organic traffic over time but takes months to build. Google Ads brings immediate traffic for as long as you're paying, ideal for quick visibility while SEO builds up in the background.
Yes, we help set up and optimize your Google Business Profile, which is essential for showing up in Google Maps and local search results for nearby customers.
Yes, we handle ad creative, targeting, budget management, and performance reporting for Facebook/Instagram (Meta) advertising campaigns.
We set up Google Analytics and Search Console for every project, giving you clear visibility into traffic, lead sources, and search rankings — and can walk you through reading these reports.
Yes, we specialize in building custom business software (CRM, billing, inventory, HRMS) tailored to exactly how your business operates, rather than forcing you into a generic template.
Yes, our custom-built business software includes automated daily backups and role-based access controls by default, keeping your data safe and access appropriately restricted by employee role.
Yes, our billing/invoicing software automatically calculates applicable GST and generates properly formatted, compliant invoices, along with reports useful for GST filing.
Most of our business software is built as responsive web applications accessible from any device with a browser, including phones and tablets. Native mobile apps can also be built if needed.
We build software with future growth in mind. New features or modules can be added after launch — just reach out with your requirements and we'll provide a scope and timeline.
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